Imagine a hotel that designs the room around the occasion. This was an exercise that was originally trialed during the last World Cup where suites were converted to host lads staying and watching the football. We have also developed schemes that cater wholeheartedly to the traveling business man, making the space comfortable and connected.
As InterContinental Hotels Group remains a franchise business it is critical that their high standards in product, service and environment are always maintained. Our role is to develop, pull together and then communicate their global brand guidelines through an online portal that allows hotel General Managers to keep up to date with the latest innovation and initiatives that are required to meet the standard.
Developing the next generation of hotel is part of the brands continual improvement policy and work has been done on the front of house areas to make them more welcoming and friendly. InterContinental Hotels Group is a business that is committed to providing a front of house that is welcoming, useful and relevant.